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Lingodash
Lingodash
Learn how to use the Management Tool!
Access and Login
How do I access Lingodash for the first time?
I didn’t receive the email with the credentials. What should I do?
Can I request access for more people on my team?
Which languages is Lingodash available in?
Dashboard — Overview
What can I find on the Dashboard home screen?
Which periods can I select to view the data?
Indicators
What does "Platform Time" mean?
What does "Live Class Time" mean?
What is "Total Time"?
What is the "Top Users" ranking?
In the performance chart, do the numbers represent students or hours?
Does the average grade consider activities or assessments?
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Placement Test
Can I find information about the placement test in Lingodash?
Is the placement test mandatory?
What if the student doesn’t know anything about the language?
A student disagrees with the placement test result. Can they change it?
Can the student change the language?
Can the test be retaken?
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Reports and Downloads
Which reports are available in Lingodash?
How can I identify students who are not accessing the platform?
Can I request reports directly from support?
Goals and Progress
How are the program goals defined?
What do the labels "Satisfactory", "Average", and "Unsatisfactory" mean?
Does the expected progress consider the individual enrollment date?
Certificates and Badges
When does the student receive a certificate?
What are badges?
As a manager, can I see students’ badges?
Privacy and LGPD (General Data Protection Law)
What student data is visible to me?
Technical Support and Channels
Who should I contact if I have questions?
Are there live sessions to ask questions?
Support Materials and Resources — Are there other materials I can access?
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