What is the role of the Tutor?

The Tutor is an instructor who will help you with various questions throughout your studies on the platform. You can trigger tutoring in case of:

- Questions about grammar after an explanation or a video lesson on the platform;

- Doubts about an exercise in which you are having difficulty understanding the statement or answering the questions;

- Doubts about a word, an expression, a sentence that you read and had difficulty understanding, even within context;

- Response acceptance error on the platform (the typed answer is correct, but the platform does not recognize it as such).

The response time is 24 business hours to receive a response. Remember to always forward the question link and explain what is causing doubts.